Terms & Conditions – SiliguriVisa.com

(Operated by Aajiwan International Travel and Human Resource Management Pvt. Ltd.)

1. Introduction
By using SiliguriVisa.com (“Website”/“Service”), you agree to these Terms & Conditions.
If you do not agree, please do not use our website or services.

2. Our Role
SiliguriVisa.com is a visa assistance and document support for Immigration & Travel service
We do not have any influence over the approval, rejection, or processing time of any visa.
All decisions are taken only by the respective Embassy/Consulate.

3. Eligibility
You must be 18 years or above to use our services.

4. Information You Provide
You agree that:

• All details you provide (passport, travel dates, documents, contact info, etc.) are true and correct.
• Any delay or mistake in your information may lead to processing delays or rejection.
• You will recheck all details before final submission.

We are not responsible for any errors caused due to incorrect or incomplete details submitted by you.

5. Visa Processing

• Visa processing time and appointment availability depend entirely on the Embassy/Consulate.
• Timelines shown on our website or given by our staff are only estimates, not guarantees.
• Additional documents may be requested by authorities at any time.

6. Payments & Fees

• All payments must be made in advance for processing.
• Visa fees, service charges, courier charges, and government fees are non-refundable, even if your visa is rejected.
• Prices may change without prior notice depending on embassy rules or external factors.

7. Cancellation & Refunds
Once the application is submitted or processing has begun:

• No refund is applicable under any situation (visa rejection, delay, personal change of plan, etc.).
• Refund is only possible if the cancellation is due to our internal error before starting the process.

8. Document Handling
We take reasonable care of your documents. However:

• We are not liable for any loss, damage, or delay caused by courier companies, third-party logistics, or unforeseen circumstances (theft, accident, natural calamities, etc.).
• Courier and logistics services are operated by third-party vendors.

9. Third-Party Services
Our website may contain links or services from third parties (insurance, courier, payments, etc.).
We are not responsible for the content, policies, or services of these third parties.

10. User Accounts
If you create an account:

• Keep your login details confidential.
• You are responsible for all activities carried out through your account.

11. Limitation of Liability
SiliguriVisa.com and Aajiwan International:

• Will not be responsible for any loss, delay, visa refusal, financial loss, or damage resulting from use of our services.
• Our total liability, in any case, shall not exceed the amount you paid to us for that particular service.

12. Acceptable Use
You agree not to:

• Misuse the website or submit false documents
• Engage in fraudulent activity
• Upload harmful or illegal content

13. Force Majeure
We are not responsible for delays or failures due to events outside our control such as natural calamities, strikes, system downtime, war, etc.

14. Dispute Resolution
Any dispute shall be governed by Indian law, and courts located in Siliguri (West Bengal) shall have exclusive jurisdiction.

15. Changes to Terms
We may update these Terms anytime. Continued use of the website means you accept the updated Terms.

16. Contact
Aajiwan International Travel and Human Resource Management Pvt. Ltd.
Champasari More, Near Dhaka Lodge, Siliguri – West Bengal
Phone: +91 7699758180
Email: aajiwaninternational@gmail.com
Website: www.SiliguriVisa.com